Management Consulting

Managing a reoccurring revenue based business model requires constant customer touch points and technically driven strategy. Let GuardRail build out your technical account management practice to ensure maximum customer wallet-share, minimized customer churn, and high Net Promoter Scores. We'll work with you to develop a customized account management program, assist in hiring Technical Account Managers, and ensure practices/procedures are in place to capitalize on and retain your existing book of business.

A managed services contract can be complex in its contents; everything from SLAs to fee structure has the ability to accelerate or depress potential sales. Allow GuardRail to assist your business in ensuring your contracts are competitive, robust, and marketable.

Without a robust sales operation, a managed services firm with even the most superb of operational excellence can fail to thrive. GuardRail's consultants have decades of  experience specifically in managed services sales; allow our experts to review your sales organization for pipeline maximization, increased closure rates, and overall organizational efficiency.

GuardRail offers product management services that are inclusive of end-to-end design, potential software/vendor selection, pricing, marketing, and strategic market fit testing.

Public cloud managed services is a newer service delivery model that can encapsulate everything from cost optimization to managed development operations. GuardRail has experienced and certified consultants ready to assist your business; whether that means building out a new managed unit or applying best practices to an existing business line. 

GuarRail is able to provide pricing strategy consulting to help optimize your lines of  reoccurring revenue while maintaining competitive posture in an increasingly crowded marketplace.

A managed services firm's operations lies at the heart of its business model. GuardRail excels in providing strategic planning assistance in optimizing your operational designs for industry alignment and competitiveness. We'll review your escalation paths, engineer tiering, and other factors that flow into your overall operational firm health.